Booking fees are administrative costs related to the sale of a ticket. They apply to requests to change or refund a ticket (except tickets that allow changes and refunds at no extra charge, and tickets issued for infants under 2 years of age). Booking fees vary depending on: - point of sale (online, Air France ticket office, etc.), - place of issuance (online or by phone, etc.).
|Change made on airfrance.de or Self-Service kiosk||Change made on an Air France airport counter||Change made by phone or at an Air France ticket office|
|Ticket purchased on airfrance.de or at an Air France ticket counter||No booking fees||€15||€15|
|Ticket purchased on a third party site or travel agency||€10||€30||€30|
|Refund requested on airfrance.de||Refund requested at an Air France airport counter||Refund requested by phone or at an Air France ticket office|
|Ticket purchased on airfrance.de or at an Air France ticket counter||No booking fees, given fare conditions||-||20 €||-||20 €|
|Ticket purchased from a third party site or travel agency||Refund request to be completed through the third-party website or travel agency used to purchase the ticket*|
* Travel agencies set and apply their own booking fees for changes to and refunds for Air France tickets. These fees therefore vary by agency.